We all know that I spend a lot of time on the docks. In my free time, I sit in meetings with our financial team and work with our clients to ensure their books are as clean and “tight” as the docks. Marina operations have more moving parts than outsiders give it credit for, and […]
Category Archives: Marina Management
Ownership changes, management shifts, or even a change in dockmaster can be challenging to even the most loyal customers. People choose a marina not just for location or price, but because of the relationships and routines they’ve built there. A smooth transition and open communication helps protect that trust. It’s about more than handing over […]
It’s mid-season already, and unlike Major League Baseball, there is no All-Star break in the marina industry. But this is also not the time to let your attention drift and fall into the gentle lapping of the waves against the hull of the boats. We all know that sound, and then we begin to wonder […]
It’s hard to believe that we are already over 1/2 the way through the year, and the boating season in the Mid-Atlantic is cruising by (pun intended). With that in mind, how much revenue are we all leaving on the table, and what can we do about it? Reports this year show that occupancy has […]
Each season, we prepare for our customers to arrive. Not in the sense that we open the doors like a restaurant, but in the concept that during the winter months, we spend a lot of time prepping, making upgrades and adjustments to ensure that “this season” will be the one to remember. But too often, […]
Managing a marina is a complex endeavor that requires a careful balance of operational expertise, customer service, and strategic foresight. It’s not just about keeping things running smoothly day-to-day; it’s also about positioning your marina for long-term success and growth. Whether you’re new to marina ownership or an experienced operator, understanding the best practices for […]